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Website Terms of Use

Privacy Statement

This website is owned and operated by Tracy Shorrock and Andrew Cartwright. We recognise that visitors to our web site may be concerned about the information they provide to us, and how we treat that information. This privacy statement addresses those concerns.

This statement may be changed or updated from time to time. Please note that's Disclaimer & Privacy Statement is reviewed periodically and we reserve the right to modify it at any time without prior notice. Any changes to the statement will be posted on this page. Your continued use of this web site will be deemed conclusive acceptance of such modification.

If you have any questions about our privacy statement please contact us at, or use our online Contact Us form. We are available to answer your questions or hear your concerns.

Our Policy uses its best efforts to respect the privacy of its online visitors. At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our public site.

We only gather personally identifiable data, such as name, addresse, postal/zip code, e-mail address, when voluntarily submitted by a visitor using our Contact Us Form, or Quote Form. This dated is not stored on the server. This information is used solely by or other entities that are involved in the operation of this site for internal purposes. does not give or sell this information to third parties. We will only share personally identifiable information with third parties when:

  • the person submitting the information authorises us to share it;
  • sharing the information is a necessary operation of the site, for instance, to process a credit card transaction; or
  • we are required to by law.

How do we use Cookies?

Visitors should be aware that non-personal information and data may be automatically collected by the web site through the use of 'cookies' (these include, but are not limited to, your IP address, the referring url, and which pages on our site you visited). Cookies are small text files a web site can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site (for example, use of the Live Chat and Ticket Support systems) and allow a site to track usage behaviour and compile aggregate data that will allow content improvements.

Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. uses cookie technology to obtain non-personal information from its online visitors to enhance visitors’ online experience and facilitate their visit within our site.


The contents of this web site are the copyrighted property of Tracy Shorrock and Andrew Cartwright. Users may not download material from this site [apart from the files made available on the Downloads page] unless they request, and are granted, permission from the owners., Tracy Shorrock and Andrew Cartwright disclaim any and all warranties, express or implied, relating to this web site and any information contained therein, including warranties, as to the accuracy or completeness of the information., Tracy Shorrock, or Andrew Cartwright shall not be liable for any damages of any kind, under any theory of liability, resulting from user’s access to the web site or use of any information contained therein or use of any information contained in linked web sites, or information supplied via third party sites (for example, RSS feeds, syndicated articles, etc).

Inclusion of a link on this web site does not represent endorsement of that link or its contents by, Tracy Shorrock, or Andrew Cartwright .